Privacy Policy
Last updated: January 1, 2026
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. It also describes your privacy rights and how applicable laws protect you.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created to access our Service or parts of our Service.
- Company (“we”, “us”, “our”) refers to the business operating this website and providing digital services.
- Cookies are small files stored on your device to improve user experience and analyze usage.
- Country refers to the country where the Company operates.
- Device means any device that can access the Service, such as a computer, tablet, or smartphone.
- Personal Data means information that identifies or can be used to identify an individual.
- Service refers to our website and the services we provide.
- Service Provider means third-party companies or individuals who assist us in operating and improving the Service.
- Usage Data refers to data collected automatically when using the Service.
- Website refers to our official website.
- You means the individual or legal entity accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain information, including but not limited to:
- Name
- Email address
- Contact information
- Any information submitted through contact or inquiry forms
Usage Data
Usage Data is collected automatically and may include:
- IP address
- Browser type and version
- Pages visited and time spent
- Device identifiers and diagnostic data
This data helps us improve performance, security, and user experience.
Tracking Technologies and Cookies
We use Cookies and similar technologies to track activity on our Service and store certain information.
Types of Cookies We Use
-
Essential Cookies
Required for basic website functionality and security. -
Acceptance Cookies
Used to remember cookie consent preferences. -
Functionality Cookies
Used to remember user preferences and settings.
You can control cookie usage through your browser settings. Disabling cookies may affect certain features of the Service.
Use of Your Personal Data
We may use your Personal Data to:
- Provide and maintain our Service
- Respond to inquiries and requests
- Improve website performance and services
- Communicate updates, offers, or important notices
- Monitor usage trends and analyze service effectiveness
- Ensure security and prevent fraud
Sharing of Your Personal Data
We may share your information in the following situations:
- With Service Providers who help operate or improve our Service
- For business transfers such as mergers or acquisitions
- With affiliates or partners under confidentiality obligations
- With your consent for specific purposes
- To comply with legal obligations
We do not sell your personal data.
Retention of Your Personal Data
We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
Usage Data may be retained for internal analysis and security purposes.
Transfer of Your Personal Data
Your information may be processed and stored outside your jurisdiction. We take reasonable steps to ensure your data is protected and handled securely in accordance with this Privacy Policy.
Your Data Protection Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent where applicable
You may contact us to exercise these rights.
Disclosure of Your Personal Data
Legal Requirements
We may disclose your Personal Data if required to:
- Comply with legal obligations
- Protect our rights or property
- Prevent misuse or security threats
- Ensure user and public safety
Security of Your Personal Data
We use commercially acceptable measures to protect your Personal Data. However, no method of transmission or storage is 100% secure.
Children’s Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: info@cloudtelglobal.co.uk